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Kooi Body Charger Mattress

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Kooi Body Trainer Mattress

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Wooden Base

Kooi Premium Base

Mattress Protector Kooi Dual Charcoal Pillow Kooi Latex Charcoal Pillow Kooi Memory Charcoal Pillow

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Kooi Body Charger Kooi Body Charger Kooi Body Charger Compare Active Range Compare B-Series Range Compare Premium Range

Wooden Base Kooi Premium Base

Mattress Protector Kooi Dual Charcoal Pillow Kooi Latex Charcoal Pillow Kooi Memory Charcoal Pillow

FAQ

Home▸FAQ

How can we Help you?

How do I Qualify for the 120 Day Comfort Trial?

When you purchase your Kooi Beds Mattress, be sure to keep it in the best possible condition to qualify for the 120 Day Comfort Trial. You can do this by purchasing a waterproof mattress protector. Without the protector, the trial will become invalid. Additionally, please ensure that the Mattress Protector is the same size as the mattress.

Comfort Levels of Kooi Premium Range Mattresses.

Kooi Premium Range Mattresses are manufactured in three comfort levels. We decided to keep these levels simple as to not confuse shoppers.

Kooi Body Charger: Comfort Level 3 (Medium).
Kooi Nero Boost: Comfort Level 4 (Medium Plush).
Kooi Body Trainer: Comfort Level 5 (Plush).

Do you recommend a specific comfort level for back pain sufferers?

We recommend comfort level 3, 4 & 5 for back pain sufferers.

Which comfort levels should a side, stomach or back sleepers purchase?

Stomach Sleepers: Comfort Level 3.
Side Sleepers: Comfort Level 3, 4 & 5.
Back Sleepers: Comfort Level 3, 4 & 5.

Do Kooi Beds have a Guarantee and Service Warranty?

Yes, Kooi beds have a Three Year Guarantee and a Twenty Year Service Warranty.

Is there a difference between Guarantees and Warranties?

Guarantee: After a fault analysis is done, and the bed is found faulty within the first three years, the bed will be replaced immediately. Warranty: After a fault analysis is done, and something in the bed is found faulty between three and twenty years, the bed will be repaired at a fee.

What is Memory Foam, and what are the benefits of Memory Foam?

Memory Foam is a polyutherane foam that is sensitive to pressure and temperature. This foam is typically used in mattresses. Memory Foam is known for its abilities where it moulds to the shape of an individual’s body. It is known for providing pressure relief, additional support and exceptional comfort.

What is Pure Foam, and what are the benefits of Pure Foam?

Pure Foam is a modern type of foam used in Kooi mattresses. This foam conforms to all European standards. Older mattresses used foam with calcium fillers. These fillers eventually decayed and caused unwanted sagging. Pure Foam has no such fillers. Therefore, Kooi owners can rest assured with the knowledge that their mattress will not decay.

Can I buy a mattress or bed base separate?

Yes, you can buy either the base or mattress as a stand-alone item.

Is There a Weight Limit for Kooi Premium Range Mattresses?

The weight limit is 130kg’s per person, per side.

The Kooi Beds mattress is super easy to setup. Just follow these four easy steps:

Position
Unroll and cut plastic
Remove plastic
Enjoy!

Can I buy a Kooi Bed in store?

In South Africa, you can buy a Kooi bed in-store at The Mattress Warehouse stores. Unfortunately, for our New Zealand and Taiwan customers, the bed can only be ordered online.

Where is Kooi beds based?

Kooi Beds is based in South Africa, and ships to New Zealand and Taiwan.

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